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Privacy Policy

WOWYES (hereinafter referred to as "we") attaches great importance to the protection of your privacy and personal information, and fully understands your concerns about personal privacy security. This Privacy Policy clearly explains to you how we collect, use, store, protect and disclose your personal information when you visit, browse and use our official website, inquire about products, submit messages, conduct business cooperation, negotiate OEM/ODM services and use related services.

This Policy applies to: official website users, end consumers, purchasers, agents, cooperating clients and all website visitors.

Special Notice: This industry places high emphasis on privacy protection. We strictly adhere to the principle of "no disclosure, no abuse, and no sale of any user privacy information to third parties".

1. Scope of Information Collection

We only collect necessary and minimum user information, and will never proactively collect sensitive private data. We may collect the following information when you take voluntary actions:

Information submitted voluntarily: Name, contact information, email address, company name, demand details and delivery information (if an order is placed), which you fill in voluntarily during message inquiries, business negotiations, cooperation consultations, email communications and form submissions.
Information automatically collected by the system: Website access device information, browser type, access time, browsed pages, IP address, traffic source and other basic website log data, which are used for website security, access statistics and troubleshooting.
Cross-border business information: For overseas customers, foreign trade procurement and OEM/ODM cooperation, only necessary information for business communication is retained; no private personal sensitive information of users will be collected.

2. Purposes of Information Use

All personal information we collect is used solely for the following legitimate and necessary purposes:

Respond to your inquiries about products, brand cooperation, factory OEM manufacturing, agency and distributorship opportunities;
Provide product display, after-sales support, business liaison and customer service;
Ensure normal website operation, optimize website experience, and improve products and services;
Verify customer identity, handle order coordination, foreign trade cooperation and factory production arrangements;
Comply with national laws and regulations, platform compliance requirements and cross-border trade compliance rules.

We will not use your personal information for irrelevant commercial promotion, send unsolicited harassing messages, or use it for illegal purposes.

3. Information Storage and Security Protection

We attach great importance to user information security. In view of the privacy-sensitive nature of this industry, we implement strict data protection mechanisms:

All user data is stored on secure and compliant servers with access control, encrypted storage and security protection measures in place;
Internal employees are prohibited from unauthorized access, export or copying of user privacy data;
The website is fully secured to prevent data leakage, tampering, loss and unauthorized access;
Only business-required data is retained. User information is stored only for the duration of service provision, with no unnecessary long-term retention.

4. Information Sharing and Disclosure

We will never sell, trade or rent any of your personal information.

Necessary information disclosure may only occur under the following legitimate circumstances:

Disclosure with your explicit consent and voluntary authorization;
Disclosure as required by laws, judicial authorities or regulatory authorities;
Disclosure to compliant service providers required for website operation (such as server and analytics providers), provided that such parties are bound by strict confidentiality obligations.

5. Cross-border Data Transmission

This brand serves global users and supports overseas customer visits, foreign trade cooperation and cross-border order services. Where cross-border data transmission is involved, we will strictly abide by the privacy laws and regulations of China and relevant target regions. Only necessary business information will be transmitted with encryption protection in place. We will strictly control cross-border data security and never illegally transmit users' sensitive private information.

6. Cookies and Access Technologies

This website may use conventional web technologies such as Cookies to optimize browsing experience, identify user browsing status and count website traffic. You may disable or clear Cookies via browser settings. Disabling Cookies will not affect basic website browsing.

7. User Rights

You hold the following rights with respect to your personal information:

Query and review your personal information retained by us;
Request correction or update of inaccurate information;
Request deletion of your personal data and disable information collection;
Withdraw authorization at any time and decline follow-up service communications.

To exercise the above rights, please contact us via the contact channels on the website. We will process your request in a timely manner within the scope of compliance.

8. Minors Protection

The products and services on this website are for adults only. We strictly protect the rights and interests of minors. We do not provide products and services to minors and will never proactively collect information from minors. If you are a minor, please leave this website immediately.

9. Policy Updates

We may revise this Privacy Policy from time to time in response to business upgrades and updates to applicable laws and regulations. Updated versions will be published on the official website and take effect immediately upon publication. Your continued use of the website constitutes acceptance of the latest policy.

10. Contact Information

If you have any questions, complaints or requests regarding this Privacy Policy or personal information protection, please contact us through the official channels below: Mobile: +86 18029198737 (WeChat available) Landline: +86 0769-23290089 Email: 2128724002@qq.com